Cookie Policy

Below we inform you about the type of cookies used on our website. The same cookie can be included in different categories.

 1.Types of cookies according to the entity that manages them.

Depending on the entity that manages the server or domain from which the cookies are sent and process the data obtained, they can be classified as:

• Own cookies:  These are those that are sent to the user's terminal equipment from domains managed by Allianz Assistance / Partners as editor of the website.
• Third-party cookies:  These are those that are sent to the user's terminal equipment from a server or domain not managed by the publisher, but from another entity. If cookies are installed from a server or domain managed by the publisher but the information collected through them is managed by a third party, it is considered a third party cookie.

  2.Cookies according to the period of time that they remain activated in the terminal equipment

Depending on the time that cookies remain activated on the device, they can be classified into:

• Session cookies: These cookies are used and installed to collect and store data when the user accesses the website. They are normally used to provide the service requested by the user. As its name indicates, these cookies are stored on your terminal until the user's browsing session ends.
• Persistent cookies:  Cookies in which the data is still stored on the device and can be used for a period of time defined by the person responsible for the cookie, which can range from a few minutes to several years.

 3. Cookies according to their purpose and purpose.

• Strictly necessary cookies:  These are those that allow the user to navigate the website, platform or application and use the different options or services that are available, such as, for example, controlling traffic and data communication, identifying the session and the type of browser, access the restricted access areas, remember the elements included in an order, carry out the process of purchasing an order, fill in a registration form or participate in an event, use security elements while browsing , store content to play videos or sounds or share content through social networks. These types of cookies improve the user experience by optimizing performance based on the information collected.
• Performance cookies: These cookies allow the responsible entity to track and analyze the behavior of the users of the website to which they are linked. The information collected by these cookies is used to measure the activity of websites, applications or platforms to compile navigation profiles of website users in order to make improvements based on the analysis of data on the way in which it users use the service.
• Functionality cookies : These are those that allow users to access the service with certain general characteristics defined by default according to a series of criteria on the user's device, which can differentiate their experience from that of other users, such as, for example, language , the aspect or content of the service depending on the type of browser through which the user accesses the service or the region from which the service is accessed, etc.
• Advertising  cookies : These cookies allow the advertising space that the person responsible has included on the website, the application or platform used to provide the service to be used in the most efficient way possible, based on criteria such as the content edited or the frequency. the ads are displayed with. These cookies store information on the behavior of users collected through constant monitoring of their browsing habits, which allows a specific profile to be developed to display advertising accordingly.
• Social media cookies: These cookies are set by a number of social media services that we have added to the site to allow you to share our content across networks. These cookies are able to track your browser through other sites and create a profile of your interests. This could modify the content and messages that you find on other websites that you visit. If you don't allow these cookies, you won't be able to view or use these sharing tools.

The installation and use of cookies offer the following benefits:

• Help users navigate the website and access the services available on it.
• Prevent users from having to configure the general characteristics defined by default each time they access the website.
• Help improve the operation and services provided by the website, after the corresponding analysis of the information collected through installed cookies.

However, you can configure your browser to allow or block the use of cookies, or select those that can be enabled, disabled or rejected, following the instructions of the browser you use to access the website, as indicated in the instructions. provided by each browser, whose link you can find below:

The User can set their preferences and configure the use of cookies through the configuration panel accessible through the banner inserted on the website.

In any case, the User may at any time modify the settings and preferences regarding the use of cookies through the configuration panel accessible from the cookie policy at the following link:

Allianz Assistance uses different types of cookies on its website.

1.Cookies strictly necessary.

Strictly necessary cookies are those without which the website could not function. These Cookies will not be used for commercial purposes. If these cookies are deactivated, the website and its functionalities may not work correctly or stop working. These cookies do not store any personally identifiable information.

2. Performance cookies.

These cookies allow us to count visits and sources of circulation in order to measure and improve the performance of our site. They help us know which pages are the most or least popular, and see how many people visit the site. All the information that these cookies collect is aggregated and, therefore, anonymous. If you do not allow these cookies, we will not know when you visited our site.

3. Targeted cookies.

These cookies can be on the entire website, placed by our advertising partners. These businesses may use them to create a profile of your interests and show you relevant ads on other sites. They do not store personal information directly, but are based on the unique identification of your browser and Internet access device. If you do not allow these cookies, you will have less targeted advertising.

4.- Targeting and advertising cookies.

Allianz Assistance stores Google Analytics cookies on the user's device. Your activity can be excluded and blocked using the exclusion systems provided by Google Analytics.

More information about the use of cookies by Goolge Analytics on the websites.